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"Recently I found my hot tub was not running. The breaker was tripped, but resetting the breaker would only trip it again. I discovered the problem was around the main circuit board and heater. So I contacted the local Balboa rep - Watsons. They told me I would either need to replace the circuit board or heater costing around $1000 for either one. And that I would need a site visit with an initial fee of around $125 just to come out. I had decided to dispose of the hot tub and purchase a new one when I came across Huff Pool and Spas. Actually Watsons suggested contacting them to remove my old hot tub.
We went to their location in Wayland and found they had a large number of used hot tubs for sale, many completely refurbished with all new parts. A number more waiting to be refurbished.
In talking with Jamie, the owner, she listened to my issues with the current hot tub and suggested I bring the circuit board and heater in for diagnosis.
I brought it in a couple of days later. She quickly was able to confirm that the heater element had lost continuity and recommended replacing it. While I waited, she found the exact replacement part offering me options of good or better. The better part was $84 and her bench fee was nominal. She ordered the part, installed it and tested it for under $150 total.
So now my old hot tub is up and running perfectly thanks to Jamie and her wise caring nature.
Forget Watsons! Huff is the new go to place for all your hot tub and pool supplies. If you're thinking of putting in a new pool, buying a hot tub, having trouble with your operations, give them a call.
Please help support this small, locally owned and operated business in the heart of Wayland Michigan.
Thank you Jamie. You're the best."
- Marc D.
Jamie has been very responsive with my questions and concerns over the great spa we bought from her. She has made several personal home visits to guide and instruct us on how to care for our spa. I find her very easy to work with and willing to "think outside the box" when problem solving.
-Janet A.
Best prices, very knowledgeable. Appreciate that she tells you what you need at the best price.
-Marlene M.
Very knowledgeable and helpful
-Jeff
Jamie is wonderful
-Kevaiya G.
We recently purchased an inflatable spa. First time spa owners. I was referred to Huff pool and spa and I was not let down!!! Jamie is beyond knowledgeable!! She’s kind and took the time to walk through everything with my husband and I. As well as recommending things that we never thought of. She sent us home with everything we needed! We have well water, and after we filled the tub it was slightly discolored. After the very first treatment the water is crystal clear!! I highly recommend this place. We won’t go anywhere else!!
-Tracy I.
Was struggling with cloudiness and water quality. No more big name box stores for us!! So happy with Jamie and the home town feel! Our pool has never looked better!
-Tara H.
Jamie is a very hard worker and a reliable person. Jamie is also very knowledgeable about working on and maintaining pools and spas. I highly recommend Huff Pools and Spa.
-Iynne F.
Jamie and crew did an excellent job on our pool. It was neglected for years, although we don't know how many. She helped us to get it back up and running, and even helped hook us up with several water deliveries! We continue to purchase our chemicals at her store, as they truly are the best prices around. Now we can enjoy our pool for years to come! Thank you Jamie!
-Lisa H.
I can't say enough good things. I'm a pretty new pool owner, and Jamie has been incredibly helpful and is very knowledgeable. We had some really weird issues with our pool last season, and Jamie went above and beyond doing research to figure out what in the world was going on and how to fix it. She takes great care of her customers, has great quality products, and it's all reasonably priced. Can't beat the convenience and customer service!
-Lisa M.
Hot tub is back up and running with the knowledgeable staff at Huff Pool and Spa. Thanks Jamie Lynn Huff for your help and patience while explaining everything to me.
-Douglas S.
Thank you so much for everything you've done to help us this year! You are so knowledgeable and willing to go the extra mile. We highly recommend Huff Pool and Spa !
-Lee Ann C.
Another shout out to Huff Pool and Spa. Jamie never gave up on getting our pool balanced. I t the 5 years since owning an above ground pool, this is the longest it has been clear!! I am so glad we have a local small business that will take the time and effort to help.
-Calvin R.
After close to two years of not being able to use my hottub, it is clean and being filled. At the beginning of the summer I was going to give this away because my frustrations were so high. We had a leak. We spent tons of money with other companies. I cried a lot. With a lot of encouragement from Huff Pool and Spa I found the leak, sealed it, and cleaned the tub up. Thank you so much Huff Pool and Spa for not letting me give up and for taking care of me. Next step will be rubber ducks and some smell pretty oils.
-Kelly M.
Jamie Lynn Huff, you have gone above and beyond to help pool owners. Wayland is very lucky to have a wonderful business that is customer oriented. We have never had that before in regards to pools supplies and maintenance. I personally thank you for all you have done for my mom, she NEVER got that service before at the other place. Thank you Huff Pool and Spa!
-Julie B.
Thanks so much for helping me clear up my hot tub!
-Lynn Y.
Very happy with all that Jamie has done for me!
-Linda B.
The best customer service ever! Don't know what I would do w/out you and the store! Thank you.
-Dominique A.
I love our small town pool store. Last year I switched and had the best year maintaining our pool quality. Costs as shown below is amazing. She knows her stuff!
-Tim E.
Huff pools is now my go-to place for information and products at a competitive price. Ask for Jamie.
-Patrick K.
Jamie knows her stuff! She goes above and beyond to help her customers understand everything! So if you have pool questions or needs, reach out. And then stop at the bar and buy a drink because you're in the neighborhood!
-River Lynn.
Jamie has been very responsive with my questions and concerns over the great spa we bought from her. She has made several personal home visits to guide and instruct us on how to care for our spa. I find her very easy to work with and willing to "think outside the box" when problem solving.
-Janet A.